Season ticket exchange consists of permanently swapping the season-ticket seats of two season-ticket holding members, each member occupying the other's seat from that moment on. Season ticket exchange can be requested by the following means:
1. By both members appearing at the members service office and identifying themselves with their original DNIs, their membership card and their season-ticket cards. If the process is requested by one of the two members or a third party on behalf of both, written authorisation, signed by the absent member or by both, allowing them to carry out the season ticket exchange and a copy of both sides of the members' DNIs and both season-ticket cards must be submitted.
2. By sending a fax to the members service office (91 398 43 41) or an email to firstname.lastname@example.org with the subject “Intercambio de abono”, their full names, membership numbers and DNI numbers. A photocopy or scan of both sides of the DNIs and membership cards of the members requesting the process must be attached.