The Representative Member service is available at the Member Support Office at Real Madrid City (Av. de las Fuerzas Armadas Nº402, 28055 - Madrid).
Representative Members can make an appointment on Mondays, Wednesdays and Fridays between 9am and 3pm and on Tuesdays and Thursdays between 9am and 7pm.
Members must make an appointment at either of the two offices, using the appointment service available to them, in order to guarantee compliance with the appropriate health measures within in place due to COVID-19.
TIn order to make an appointment, members must log in to the Online Member Support Office and click on the "appointment" button, where they can select the date and time from the available options. Once the booking is made, they will receive a confirmation email where they will be able to check the details of the appointment, as well as make changes or cancel it.
If you are unable to access the office online, you can also book an appointment by the following means: