WHAT ARE THE OFFICIAL TICKET SALES POINTS FOR REAL MADRID C.F. MATCHES?
The official Real Madrid ticket sales website is www.realmadrid.com and the only authorised ticket sales site is www.entradas.com.
Please note that it is imperative that you purchase your tickets exclusively on official websites, as the club cannot be held responsible for any incidents that may arise from tickets purchased on unofficial outlets (e.g. counterfeit or duplicate tickets, excessive prices, etc).
HOW CAN I DOWNLOAD MY TICKETS?
During the purchase process you will be notified of the ticket collection procedure. You will receive step-by-step instructions on how to download your tickets in the purchase confirmation email.
Important: Please check all details before finalising your purchase, as no refunds or exchanges will be accepted.
WHY ARE THERE DIFFERENT PRICES ON THE INTERNET FOR THE SAME CATEGORY OF TICKET?
There are several re-sale websites that offer tickets at much higher prices than the tickets available through the official ticket sales outlets for Real Madrid matches at the Santiago Bernabéu stadium. If you have any doubts, please consult the club's official website beforehand, which contains the prices and release dates for the matches currently available.
ARE THERE ANY RESTRICTIONS FOR ENTERING OR LEAVING THE STADIUM?
The stadium's entrance gates normally open 75 minutes before kick-off.
If you have any queries, please contact firstname.lastname@example.org
For your own comfort and safety, please check the ACCESS REGULATIONS SANTIAGO BERNABÉU STADIUM