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Real Madrid
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Customer Service
SeeThe customer service office is open from Monday to Friday.
REAL MADRID PUBLIC SERVICE LINE +34 91 121 00 90E-Mail
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Helpdesk for Club Members
SeeTELEPHONE +34 91 344 54 45Club members must prove their identity with their member’s number and their PIN number. Once these numbers have been validated, they can use a personalized service.
Real Madrid Line +34 91 121 00 90E-Mail
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Fan Club Department
SeeThose interested must write a letter to the Fan Club Department at Real Madrid expressing their wish to create a new fan club.
Fax +34 91 398 43 36E-mail
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Madridista Line
SeeTELEPHONE +34 91 374 24 00
Call Centre for Madridistas card holders. Attention of requests, queries and incidents resolution, modification of personal data and information about the exclusive Madridistas advantages due to the program of loyalty Madridista. Schedule From Monday to Sunday: from 9 to 21 hours, uninterrupted, every day of the year. E-mail -
Service Centre for Club Members
SeeSantiago Bernabeu Stadium.
Gate 55 of the Stadium. Access via Calle Padre Damián.SCHEDULE
Monday to Friday, from 9:00 am to 7:00 pm.
In case there is a match from Monday to Friday, the office will close at 6pm.E-mail
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Ticket Sales
SeeHospitality ticket sales
+34 91 398 43 77
During office hours from 10:00 a.m. to 2:00 p.m. and from 4:00 p.m. to 6:00 p.m. -
FOUNDATION
SeeAvenida de las Fuerzas Armadas 402 - 28055 Madrid.
SCHEDULE
Monday to Thursday
From 9am to 6pm
and Friday from 9am to 2pmCALL CENTER
+34 91 453 29 00SOCIAL / ASSISTANCE
+34 91 453 29 07DIRECTORATE GENERAL
+34 91 453 29 02ADMINISTRATION
+34 91 453 29 11INTERNATIONAL COOPERATION
+34 91 453 29 04CENTER OF HISTORICAL HERITAGE
+34 91 453 29 13SPORTS SCHOOLS
+34 91 453 29 00 / 91 453 29 05FAX:
+34 91 453 29 06COMMUNICATION
COLLABORATING MEMBERS
+34 91 453 29 09CAMPUS EXPERIENCE
+34 91 277 59 88MADRIDISTA VOLUNTEER OFFICE
+34 91 453 29 09 -
R.S.C. COMPLIANCE AND GOOD GOVERNANCE LETTER BOX
SeeCOMPLIANCE OFFICE AND INCIDENTS CHANNEL (WHISTLEBLOWING)
E-MAIL
cumplimiento@corp.realmadrid.com
In case you provide us with your personal information when submitting a report, Real Madrid C.F. will process your data for the review, monitoring and enforcement of the criminal risk prevention system implemented at the Club. You can exercise your data protection rights before Real Madrid C.F. by contacting oposicion@corp.realmadrid.comand find more information about the processing of your data in our Privacy Policy. -
ETHICAL COMMITTEE
SeeADHERENCE TO THE CLUB'S CODE OF ETHICS AND REGULATIONS
E-MAIL
cumplimiento@corp.realmadrid.com
In case you provide us with your personal information when submitting a report, Real Madrid C.F. will process your data for the review, monitoring and enforcement of the criminal risk prevention system implemented at the Club. You can exercise your data protection rights before Real Madrid C.F. by contacting oposicion@corp.realmadrid.comand find more information about the processing of your data in our Privacy Policy.