If I buy the ticket online, do I have to go to the ticket office?

It is not necessary, you must print it out or download the code on your mobile device and then access directly through Tower B.

I have been given tickets for the Tour Bernabeu. What do I do when I get to the stadium?

As you already have the tickets you should not go to the ticket office. You will be able to access the Tour directly through Tower B.

If I'm a member, where do I collect my ticket?

Members are entitled to free admission for the Bernabéu Tour, and must collect their free tickets at the ticket office located at Paseo de la Castellana, 140. In order to collect their tickets, they must present their membership card, not their season ticket. The free ticket is non-transferable, and can only be used by the member who holds the membership card. The ticket office is closed between 2.30pm and 3.30pm.

From what age do children pay?

From 5 years old (included), always having to be accompanied by an adult.

I have a Madridista card, can someone else use it?

No, discounts are only applicable to cardholders. They must present it at the entrance to the Tour.

Is there any kind of discount for the Tour Bernabéu?

The only discounts are applied to members, Madridistas and groups.

I read that the closing time is 7pm, does that mean I have to leave the stadium at that time?

You can enter until 7pm from Monday to Saturday and until 6:30pm on Sundays and public holidays. After that you can do the Tour for one hour. The departure time from Monday to Saturday is at 8pm and at 7.30pm on Sundays and public holidays.

Special timetable on match days.

On match days, the Tour (museum and panoramic view) is open up to 5 hours before the start of the game.

Accessibility and wheelchair policy.

Due to renovation work at the stadium, visits with wheelchairs will be temporarily reduced. It will only be possible to visit the Museum, but there will be no access to the panoramic view. The staff at the ticket office (Paso de la Castellana, 140) will give you directions on how to get there once you arrive.

Can I take photos or videos on the Tour?

Yes, it is allowed throughout the tour, including the museum.

Is there a locker to leave suitcases, baby buggies, etc.?

There is no place to leave your luggage.

Is it possible to take the tour with a suitcase or baby carriage?

It is possible to do so, but we would like to inform you that the route of the Tour runs through many flights of stairs.

Once I have accessed the Tour, can I go out and come back in?

No, only one access is allowed.

Can I access with my pet?

Access is only possible with guide dogs.

What is the maximum capacity that has been established?

Attendance on the Tour Bernabéu is limited by capacity control to make it easier to keep a safe distance. Alterations to the route, the ordering of entrances and exits or the exclusion of rooms for safety reasons may be introduced.

Do I need to wear a mask?

The use of masks is compulsory, except in the cases established by law.

What other hygienic measures should I apply during my visit?

Frequent hand washing or the use of hydroalcoholic solution is recommended. It is important to comply with the safe social distance (2 meters).

What Tour services are temporarily unavailable for security reasons?

For security reasons, the lockers service will not be available. Audio guides, brochures and other similar printed material will not be available either. Please make use of the online information material. The use of the lifts will be limited to the cases that are strictly necessary and the use of the stairs is advised.

Individual

ClassicTour Bernabéu

from ~~25€~~ 12€(15€ at the ticket office)

Buy

An unforgettable experience.

Enjoy a tour of the facilities in the heart of Madrid, where you can learn and recall the history of hundreds of priceless objects, including the most prestigious trophies won by Real Madrid, the best club of the 20th century.

Feel the Whites' heartbeat

There's only one club from the 20th century

Building the future

Best Club of the 20th Century Room

Get a discount

up to 3 euros when buying online

KIDS
From 5 to 14 years old
12€
(15€ at the ticket office)
Madridista KIDS
From 5 to 14 years old
9,60€
(12,60€ at the ticket office)
ADULT
+ over 14 years old
15€
(18€ at the ticket office)
ADULT Madridista
+ over 14 years old
12€
(15€ at the ticket office)

Feel the Classic Tour Bernabéu live

Buy your ticket with guaranteed date and time and tour the Santiago Bernabéu stadium at your leisure

Choose the date to enjoy this experience and do not hesitate, remember that the capacity is limited, buy your ticket!

The tour includes:

Panoramic view of the stadium, the visit begins in style.
Museum.
Video and photo-montages with players; take away a unique and original memory.
Santiago Bernabéu XXI Century scale model.
* Walk around the perimeter of the playing field.
* The Presidential Box, the most exclusive area of the stadium.
* First team dressing room, the place where the best players in the world have been, and the dressing room of the visiting team.
* Players' tunnel, from here everything looks different and even more difficult.
* Sit in the press room where the coach appears after every game in front of the media.
Official shop: you can take a souvenir of your experience with you.
You will be able to listen to the white heartbeat and walk around every corner of the heart of Real Madrid accompanied by your family and friends.

(*) Due to the works being carried out at the Santiago Bernabéu stadium, the Tour route will be temporarily affected and these areas will not be able to be visited. We thank you for your understanding. Apologies for the inconvenience.

Feel your emotions coming into play

Come and see the only place in the world where you can see the 13 Champions League titles won by the best club of the 20th century.

You can't leave Madrid without visiting one of the most visited museums in the city!

LiveThe experience

Experience aHistoric moment
The Tour Bernabéu gives you an inside look at the stunning transformation of the iconic stadium. You'll get to see for yourself how the stadium has been transformed into the Santiago Bernabéu of the 21st century.
The room ofTHE BIG HEARTBEATS
The experience continues with a journey through the largest collection of objects and trophies from the 'best club of the 20th century'. Discover the history of Real Madrid through its legends, of yesterday and today, and its titles.
The story of aGreat history
The various interactive screens that you will discover during your Bernabéu Tour visit will allow you to relive some of the club's greatest moments in history and to reminisce about the achievements of the club's biggest stars.
The windowTo a great future
Get a first-hand insight into the history of this unique stadium and find out what the Santiago Bernabéu of the 21st century will look like in this amazing audiovisual show.

You can also live theTOUR BERNABÉU

Flexible
Tour Bernabéu
from ~~28€~~ 15€(18€ at the ticket office)
Buy
It includes:
- Classic Tour Bernabeu
- Open date
More information

Organise your visit

Open every day of the year
except 25th December and 1st January.
Monday to Saturday: 09:30am - 7pm
Sundays and holidays:
10:00am - 6:30pm
Ticket office closed: 2.30pm - 3.30pm.
tour@corp.realmadrid.com +34 913 984 370
Av. de Concha Espina 1, 28036 Madrid
How to get there

Frequently Asked Questions

Answers to some of our customers' most frequently asked questions

If I buy the ticket online, do I have to go to the ticket office?: It is not necessary, you must print it out or download the code on your mobile device and then access directly through Tower B.

I have been given tickets for the Tour Bernabeu. What do I do when I get to the stadium?: As you already have the tickets you should not go to the ticket office. You will be able to access the Tour directly through Tower B.

If I'm a member, where do I collect my ticket?: Members are entitled to free admission for the Bernabéu Tour, and must collect their free tickets at the ticket office located at Paseo de la Castellana, 140.
In order to collect their tickets, they must present their membership card, not their season ticket.
The free ticket is non-transferable, and can only be used by the member who holds the membership card.

The ticket office is closed between 2.30pm and 3.30pm.

From what age do children pay?: From 5 years old (included), always having to be accompanied by an adult.

I have a Madridista card, can someone else use it?: No, discounts are only applicable to cardholders. They must present it at the entrance to the Tour.

Is there any kind of discount for the Tour Bernabéu?: The only discounts are applied to members, Madridistas and groups.

I read that the closing time is 7pm, does that mean I have to leave the stadium at that time?: You can enter until 7pm from Monday to Saturday and until 6:30pm on Sundays and public holidays. After that you can do the Tour for one hour. The departure time from Monday to Saturday is at 8pm and at 7.30pm on Sundays and public holidays.

Special timetable on match days.: On match days, the Tour (museum and panoramic view) is open up to 5 hours before the start of the game.

: In view of the restrictions on tour group numbers, the guided tours are temporarily unavailable.

Accessibility and wheelchair policy.: Due to renovation work at the stadium, visits with wheelchairs will be temporarily reduced. It will only be possible to visit the Museum, but there will be no access to the panoramic view.

The staff at the ticket office (Paso de la Castellana, 140) will give you directions on how to get there once you arrive.

Can I take photos or videos on the Tour?: Yes, it is allowed throughout the tour, including the museum.

Is there a locker to leave suitcases, baby buggies, etc.?: There is no place to leave your luggage.

Is it possible to take the tour with a suitcase or baby carriage?: It is possible to do so, but we would like to inform you that the route of the Tour runs through many flights of stairs.

Once I have accessed the Tour, can I go out and come back in?: No, only one access is allowed.

Can I access with my pet?: Access is only possible with guide dogs.

What is the maximum capacity that has been established?: Attendance on the Tour Bernabéu is limited by capacity control to make it easier to keep a safe distance. Alterations to the route, the ordering of entrances and exits or the exclusion of rooms for safety reasons may be introduced.

Do I need to wear a mask?: The use of masks is compulsory, except in the cases established by law.

What other hygienic measures should I apply during my visit?: Frequent hand washing or the use of hydroalcoholic solution is recommended. It is important to comply with the safe social distance (2 meters).

What Tour services are temporarily unavailable for security reasons?: For security reasons, the lockers service will not be available. Audio guides, brochures and other similar printed material will not be available either. Please make use of the online information material. The use of the lifts will be limited to the cases that are strictly necessary and the use of the stairs is advised.

Official Tour Bernabéu tickets
100% secure purchase
Discounts for Madridistas
Preferential access without queuing at the ticket office

ClassicTour Bernabéu

An unforgettable experience.

Feel the Whites' heartbeat

Feel the Whites' heartbeat

There's only one club from the 20th century

There's only one club from the 20th century

Building the future

Building the future

Best Club of the 20th Century Room

Best Club of the 20th Century Room

Get a discount

Feel the Classic Tour Bernabéu live

Buy your ticket with guaranteed date and time and tour the Santiago Bernabéu stadium at your leisure

LiveThe experience

Experience aHistoric moment

The room ofTHE BIG HEARTBEATS

The story of aGreat history

The windowTo a great future

You can also live theTOUR BERNABÉU

Organise your visit

Frequently Asked Questions