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Privacy Policy

Privacy Policy
REAL MADRID C.F., domiciled at C/ Concha Espina nº 1, 28036, Madrid (hereinafter, “REAL MADRID”) meets the demands established in Organic Law 15/1999 of 13 December, on the Protection of Personal Data (hereinafter, “LOPD”) and its implementation regulations and by means of this privacy policy (hereinafter, “Privacy Policy”) it would like to inform you of the policy on the protection of personal data on its website, www.realmadrid.com (hereinafter, “Website”) so that you may freely and voluntarily determine if you would like to provide REAL MADRID with the personal data that we require and may obtain from you when you access and use the Website. Your personal data is treated according to that provided in said regulations.
1.     Processing of personal data and purpose of the processing
We inform you that the data you provide in this form will form part of one of several files, which shall be duly registered with the Spanish Agency for the Protection of Data, whose ownership and responsibility corresponds to REAL MADRID.

By accepting this Privacy Policy, you are accepting its content and granting your express consent for the processing of the personal data provided in order to be able to provide you with and offer you our services.

Your data will be processed for the consecution, among other things, of the following activities: the elaboration of statistics; the management of registration and removal of users; the organisation of services and events; the management of requests and applications; sending magazines; the marketing of products or services; the personalisation of subsequent purchases and navigation; as well as for sending commercial communications, including by email, on offers and services related to REAL MADRID, both for products belonging to the entity and those marketed by third parties with which it collaborates, including the Official Store and the Fundación del Real Madrid.
You authorise and grant your express consent for REAL MADRID to process your personal data for the aforementioned purposes. Said data shall be that which you provide or that which may be collected from forms, contracting processes, and/or by any other means. REAL MADRID does not request the users’ specially protected data, meaning, in accordance with articles 7 and 8 of the LOPD, data related to race and ethnic origin, religious beliefs, criminal records, physical and mental health and sexual orientation.
All fields that appear in REAL MADRID’s forms are required fields, such that the omission of any of them may mean that we are unable to attend your request, except where there are fields in the form itself whose completion are voluntary.
You declare that the information and data that you have provided us with are exact and true, and REAL MADRID reserves the right to exclude services from any users who have provided false data, without prejudice to the right to take legal action. You shall be the only person responsible for any false or inexact statements that you make and for any harm that they cause to REAL MADRID or third parties.
The personal data shall be treated with the level of protection demanded by law in order to avoid any loss, alteration, treatment or unauthorised access.
If on any form, you provide us with personal data on other people, we advise you that you should do so with their consent and you should have previously informed them of the grounds contained in this Privacy Policy.

2. Minors
Real Madrid will not collect or handle personal data on children under the age of fourteen (14) years.

Notwithstanding the foregoing, due to its content, the Website may be attractive to such minors. In this regard, REAL MADRID encourage parents to supervise the electronic activities of their children, by using, for instance, the parental control tools that are offered by various electronic services and software manufacturers, which help to provide a safe electronic environment for minors. These tools can also prevent children under fourteen (14) years from communicating their names, addresses and other personal details electronically without their parents' permission.
REAL MADRID reserves the right to verify, through whatever means it deems appropriate, the real age of any user that has disclosed data through the Website. On suspicion that a user that has disclosed data on the Website is under fourteen (14) years old and that he or she has falsified the data required for access, REAL MADRID many refuse this user access to the services offered and proceed to cancel and delete the user. However, since it is extremely difficult to determine the real age of the people who disclose data on the Website, if you discover that one of your children has performed such a disclosure, contact REAL MADRID at the following email address: atencionpublico@corp.realmadrid.com.
3. ARCO Rights
You can exercise the rights of access, rectification, cancellation and oppositions in the terms indicated in the personal data protection legislation, contacting REAL MADRID via the following email address: atencionpublico@corp.realmadrid.com or by post at the address: C/ Concha Espina nº 1, 28036, Madrid.
Finally, we indicate that REAL MADRID can unilaterally unsubscribe you as an eMadridista should no receipt confirmation be received regarding the electronic bulletins sent out by the Club. If this were to pass, your information will be cancelled in accordance with the conditions stated in articles 4.5 and 15.3 of the Data Protection Law.
4. Security Measures

REAL MADRID maintains levels of personal data protection conforming to the Data Protection Law and the Royal Decree 1720/2007, 21 December, approving the Regulation of the development of the Data Protection Law, and has setup all of its technical media to avoid the loss, incorrect use, alteration, unauthorized access and therefore of the data that the user provides via the Website. It goes without saying that Internet security is not absolutely guaranteed.
REAL MADRID promise to fulfil its obligation regarding the secrets and confidentiality of a user’s personal data.
5. Quality of the information
You are obliged to communicate to REAL MADRID any modification of your personal data, so that the information contained in the database is up to date and free of error.
6. Changes
REAL MADRID reserves the right to change its Privacy Policy at any time or without prior notice. For this reason, we request that you regularly check the declaration of privacy in order to read the most recent version of REAL MADRID’S privacy policy.

In no event will any of the modifications to the present privacy Policy in themselves affect the choice the users have made in relation to the manner in which REAL MADRID may use their Personal Data

7. Cookies and Log Files 
You can consult the Website's cookies policy on the following URL link:  www.realmadrid.com/en/legal/cookies-policy

8. Disclosure of data
REAL MADRID may use your data for the purposes outlined under paragraph 1.
In this regard, by accepting this Privacy Policy, we inform you that your data may be passed onto the companies included in this list (view the Sponsors here: http://www.realmadrid.com/en/about-real-madrid/the-club/sponsors) and that in any case are located in Spain or abroad, including in jurisdictions that do not provide as high a level of data protection as that in the European Economic Area (hereinafter, “EEA”), and operate in the following industries, among them: sporting; food; sports betting; automative; beverages; beauty and hygiene; footwear; e-commerce; audio visual; catalogue distribution and sales; pharmaceuticals and perfumery; electrical; electrical appliances; consumer electronics; energy; Temporary Employment Agencies; financial; hospitality; information technology; internet; toys; logistics; sports equipment; media; entertainment; chemicals and petrochemicals; watches; healthcare; insurance; telecommunications; mobile phone; textiles and clothing; transportation and travel, video games.

If you have agreed to receive correspondence from the Official Online Store, we inform you that, to this end, REAL MADRID will pass this data on to Kitbag, the company responsible for managing the store, which is located in the United Kingdom.
Furthermore, if you have agreed to receive correspondence from the Real Madrid Foundation, REAL MADRID will pass this data on to said organisation.
REAL MADRID can also make personal data or any part thereof available to third-party service providers, for example IT companies, hosting providers, etc. for the purposes of ensuring the proper maintenance and functionality of the Website. Some of these service providers may be located outside of the EEA zone, including in countries that do not provide an equivalent level of data protection as that of said zone.

Finally, REAL MADRID may require that data is made available to any of its assets or businesses; accountants; auditors; lawyers or other external advisors, some of whom may be located outside of the EEA zone, including in countries that do not provide an equivalent level of data protection as that of said zone.
9. Responsibility
You hereby agree to compensate REAL MADRID for any claim that may be brought against the institution (especially in the case of any kind of inquiry opened by the Spanish Data Protection Agency) resulting from your failure to uphold the obligations outlined in this Policy, as well as in the current legislation relating to the protection of personal data and agree to cover the costs of the resulting penalty, fine, compensation, damages and/or interest REAL MADRID is ordered to pay, including attorney's fees, resulting from said failure.