Real Madrid
Telephone +34 91 398 43 00
Fax +34 91 398 43 82
Postal Adress
SANTIAGO BERNABÉU STADIUM
Avenida Concha Espina, Nº 1 – Door 44
28036 Madrid
CIUDAD REAL MADRID
Camino Sintra s/n
28055 Madrid
Customer Service
The customer service office is open from Monday to Friday.
REAL MADRID PUBLIC SERVICE LINE +34 91 121 00 90
atencionpublico@corp.realmadrid.com
Helpdesk for Club Members
TELEPHONE +34 91 344 54 45
Club members must prove their identity with their member’s number and their PIN number. Once these numbers have been validated, they can use a personalized service.
Real Madrid Line +34 91 121 00 90
Fan Club Department
Those interested must write a letter to the Fan Club Department at Real Madrid expressing their wish to create a new fan club.
Fax +34 91 398 43 36
PRESS
TELEPHONE +34 91 398 43 00
TOUR BERNABÉU
TELEPHONE +34 91 398 43 70
Madridista Line
TELEPHONE +34 91 374 24 00
Call Centre for Madridistas card holders. Attention of requests, queries and incidents resolution, modification of personal data and information about the exclusive Madridistas advantages due to the program of loyalty Madridista. Schedule From Monday to Sunday: from 9 to 21 hours, uninterrupted, every day of the year. E-mail
madridista.cm@corp.realmadrid.com
Real Madrid APP
RM Play
E-Mail:
madridistas@corp.realmadrid.com
Service Centre for Club Members
Santiago Bernabeu Stadium.
Gate 55 of the Stadium. Access via Calle Padre Damián.
SCHEDULE
Monday to Friday, from 9:00 am to 7:00 pm.
In case there is a match from Monday to Friday, the office will close at 6pm.
Ticket Sales
Hospitality ticket sales
+34 91 398 43 77
During office hours from 10:00 a.m. to 2:00 p.m. and from 4:00 p.m. to 6:00 p.m.
FOUNDATION
Avenida de las Fuerzas Armadas 402 - 28055 Madrid.
SCHEDULE
Monday to Thursday
From 9am to 6pm
and Friday from 9am to 2pm
CALL CENTER
+34 91 453 29 00
SOCIAL / ASSISTANCE
+34 91 453 29 07
DIRECTORATE GENERAL
+34 91 453 29 02
ADMINISTRATION
+34 91 453 29 11
INTERNATIONAL COOPERATION
+34 91 453 29 04
CENTER OF HISTORICAL HERITAGE
patrimoniohistorico@corp.realmadrid.com
+34 91 453 29 13
SPORTS SCHOOLS
escuelas.fundacion@corp.realmadrid.com
+34 91 453 29 00 / 91 453 29 05
FAX:
+34 91 453 29 06
COMMUNICATION
comunicacion.fundacion@corp.realmadrid.com
EVENTS
eventos.fundacion@corp.realmadrid.com
COLLABORATING MEMBERS
+34 91 453 29 00
CAMPUS EXPERIENCE
+34 91 277 59 88
correo.fundacion@corp.realmadrid.com
MADRIDISTA VOLUNTEER OFFICE
voluntariosfundacionrealmadrid@corp.realmadrid.com
+34 91 453 29 00
COMPLIANCE AND ETHICAL COMMISSION
REAL MADRID UNIVERSITY SCHOOL
TELEPHONE +34 902 55 01 51
Web
realmadrid.universidadeuropea.es
R.S.C. COMPLIANCE AND GOOD GOVERNANCE LETTER BOX
COMPLIANCE OFFICE AND INCIDENTS CHANNEL (WHISTLEBLOWING)
In case you provide us with your personal information when submitting a report, Real Madrid C.F. will process your data for the review, monitoring and enforcement of the criminal risk prevention system implemented at the Club. You can exercise your data protection rights before Real Madrid C.F. by contacting oposicion@corp.realmadrid.comand find more information about the processing of your data in our Privacy Policy.
ETHICAL COMMITTEE
ADHERENCE TO THE CLUB'S CODE OF ETHICS AND REGULATIONS
In case you provide us with your personal information when submitting a report, Real Madrid C.F. will process your data for the review, monitoring and enforcement of the criminal risk prevention system implemented at the Club. You can exercise your data protection rights before Real Madrid C.F. by contacting oposicion@corp.realmadrid.comand find more information about the processing of your data in our Privacy Policy.