GENERAL CONDITIONS OF THE MADRIDISTA COMMUNITY

1. IDENTIFICATION

• Holder: REAL MADRID CLUB DE FÚTBOL (hereinafter, “Real Madrid C.F.” or “the Club”)
• Corporate Tax ID: G-28034718
• Corporate address: Avenida de Concha Espina, no. 1, 28036, Madrid (Spain)
• Contact data: through the means of contact indicated in Section 7 (“Madridista Service”).

2. INTRODUCTION

Our goal is that all fans of Real Madrid C.F. be part of its legend and share their passion for the Club through a free or paid subscription modality, with which they can obtain different advantages. The fact of belonging to the Madridista Community (hereinafter “Madridista Community”) will identify you as an official supporter of Real Madrid C.F.

3. CONDITIONS OF USE

These General Conditions regulate the use of the Madridista Community. Accepting them implies express submission to the same, having the same validity and effectiveness as any contract entered into in writing and signed. If you are a father, mother, guardian or holder of parental authority and you give your consent for your child to register in the Madridista Community, you agree to accept these General Conditions in relation to how your child uses it.

Real Madrid C.F. reserves the right to modify or cancel these General Conditions, informing the Madridista, if possible, by the email address provided during registration, with a minimum notice of thirty (30) days.

3.1. Object and scope of application

Any natural person will have the status of member of the Madridista Community, after completing the application form for subscription to the Madridista Community provided for this purpose.

Only natural persons can be members of the Madridista Community. Companies, associations without legal personality and other legal persons cannot be members.

No member of the Madridista Community can register multiple times as a member. You must maintain only one account in the Madridista Community.

The Madridista Community will have the following modalities:

(I) MADRIDISTA: subscription in the basic modality is free for people over fourteen (14) years of age (hereinafter, “Madridista”) and the Madridista will be able to enjoy the advantages that are part of the Madridista Community for this modality.

(ii) PREMIUM MADRIDISTA: subscription in the “Premium” modality for those over fourteen (14) years of age is subject to the payment of the corresponding annual fee (hereinafter, “Premium Madridista”) and will be able to enjoy the advantages that are part of the Madridista Community for this modality.

(iii) JUNIOR MADRIDISTA: subscription in the “Junior” modality exclusively for those under fourteen (14) years of age is subject to the payment of the corresponding annual fee (hereinafter, “Junior Madridista”) and will be able to enjoy the advantages that are part of the Madridista Community for this modality. Real Madrid C.F. will verify that the minor under fourteen (14) years of age is duly represented by the father, mother, guardian or holder of parental authority. If you authorise the registration of a minor as a Junior Madridista, you declare that you hold sufficient representational powers to this end, assuming responsibility for said declaration and its veracity. If Real Madrid C.F. has any evidence that said statement is false, it will be brought to the attention of the competent authorities.

The status of Madridista, in any of its forms, is personal and non-transferable. The enjoyment of the advantages referred to in Section 4 of these General Conditions (“Advantages and/or Special Advantages of the Madridista Community”) will be limited to the member of the Madridista Community who, in the case of paid subscriptions (that is to say, Premium Madridista or Junior Madridista) must also be up to date with the payment of the corresponding annual fee.

Members of Real Madrid C.F. will also enjoy the advantages of the Madridista Community in its Premium Madridista or Junior Madridista modality.

The member of the Madridista Community has a Private Area as a space where they can, among other options: (i) access their personal data (modify it, edit it); (ii) access their subscription centre to change their communications preferences; (iii) change their subscription plan or their status as a Madridista; (iv) consult the promotions, contests, raffles and special advantages that are active.

The member of the Madridista Community will be able to log in with their access codes on the following platforms that make up the Madridista Community and thus be able to access their Advantages and/or Special Advantages in a more comfortable and simple way: (i) their Private Area, which they will find both on the Club's official website (https://www.realmadrid.com/en) and on its official App; (ii) official online store of Real Madrid; (iii) Club memorabilia sales platform; (iv) platform for launching promotions (sweepstakes and contests); (v) interactive points where they can identify themselves as a member of the Community within the Santiago Bernabéu Stadium; (vi) as well as on any other platform that makes up the Madridista Community.

3.2. Registry data in the Madridista Community

Real Madrid C.F. under no circumstances will be responsible for the fact that the data provided in the Madridista subscription application form to the Madridista Community or at any later time, is true, for which it will be the responsibility of the latter to provide Real Madrid C.F. with authentic data, as well as keeping it updated at all times through their Private Area or through the means of contact indicated in Section 7 (“Madridista Service”).

Likewise, the Madridista will be able to register in the Madridista Community through the social login.

Real Madrid C.F. reserves the right to verify the veracity and/or validity of the data provided.

3.3. Subscription conditions to the Madridista Community

3.3.1. Subscription and renewal

The validity of the subscription of the modality chosen by the member of the Madridista Community will be understood to be automatically renewed for successive annual instalments, unless one of the parties expressly indicates to the other its desire not to renew.

Unless the member of the Madridista Community communicates their voluntary withdrawal, Real Madrid C.F. will automatically renew the subscription in the Madridista Community, it being understood that both the Premium Madridista and the Junior Madridista authorise the Club to charge the annual renewal fee through the selected payment method.

The definitive cancellation of the subscription in the Madridista Community will imply the loss of the status of member of the Madridista Community for all purposes.

3.3.2. Changes in the subscription modality

3.3.3. Payment and billing

The Madridista who subscribes to a payment method (Premium Madridista or Junior Madridista) must pay the corresponding annual fee prior to using the Advantages.  

The fees corresponding to each payment method of the Madridista Community will be those published by Real Madrid C.F. The Club reserves the right to change the aforementioned fees, in which case, it will notify the Premium Madridista or Junior Madridista by email, if possible, with a minimum notice of thirty (30) days in advance, regarding the entry into force of the new fees. Said modification of the instalments would be applied, where appropriate, in the payment of the next corresponding annual instalment.

If the Premium Madridista does not wish to accept the fee change, they may request the change to the Madridista modality and said change will be applied at the end of the period already invoiced. Likewise, the Premium Madridista or Junior Madridista may cancel their subscription (see section “3.3.4. Withdrawal, cancellation and right to desist”). If the Premium Madridista or Junior Madridista does not cancel their subscription once the price change has come into effect, Real Madrid C.F. will automatically renew the subscription at the updated price, it being understood that the Premium Madridista or Junior Madridista authorises the Club to charge the corresponding annual fee through the selected payment method.

To simplify the purchase processes, the Madridista Community member may be offered the possibility of storing and remembering their means of payment, and other possible data, for future purchases on the Madridista Community platforms (see Section 4.2. “Use and enjoyment of the Advantages and/or Special Advantages of the Madridista Community”), provided that this is indicated to Real Madrid C.F. The member of the Madridista Community may, at any time, delete the data related to their registered means of payment and/or add another additional means of payment through the contact channels of the Madridista Line (see Section 7 “Madridista Service” ).

3.3.4. Withdrawal, cancellation and right to desist

(a) Voluntary withdrawal: The member of the Madridista Community may withdraw from the Madridista Community at any time, through the Private Area following the cancellation instructions indicated for this purpose or by request through the Madridista Line through its contact channels (see Section 7 “Madridista Service”).

In the case of the Madridista, the voluntary withdrawal will be immediate. In the case of payment methods (Premium Madridista or Junior Madridista), the member of the Madridista Community will continue to have access to the Advantages (Premium Madridista or Junior Madridista) until the end of the corresponding invoiced period.

(b) Withdrawal of Junior Madridista: Real Madrid C.F. reserves the right to cancel the Junior Madridista subscription if it is not possible to pay the corresponding annual fee. From the date of non-payment, the status of Junior will be suspended until the corresponding annual fee is paid. In the event that it is not possible to carry out the aforementioned subscription, the Club will inform the Junior Madridista of the definitive cancellation of their subscription.

(c) Cancellation due to disciplinary decision: Real Madrid C.F. reserves the right to cancel the subscription in the Madridista Community in any of its modalities; and/or terminate the enjoyment of the Advantages and/or Special Advantages, due to fraudulent or inappropriate use of the Madridista Community, understanding inappropriate use, merely by way of example, but without limitation, to be the following cases:

(i) The delivery by the member of the Madridista Community of the tickets purchased for matches played by Real Madrid C.F. as contest prizes, offers or promotions, or their sale, directly or indirectly, to third parties. Therefore, the Madridista Community does not give the Madridista the right to use the tickets purchased for matches played by Real Madrid C.F. for advertising, marketing or promotional purposes, even for free;

(ii) The active participation of the member of the Madridista Community in altercations, fights or public disorder in sports venues, in their surroundings or in the means of transport organised to go to them, when such behaviours are related to a sporting event;

(iii) At sport venues, the display by members of the Madridista Community of banners, symbols, emblems or legends that, due to their content or the circumstances in which they are displayed or used in any way, incite, encourage or assist violent behaviour or terrorism, or constitute an act of manifest contempt for the people participating in the sporting event;

(iv) The intonation of chants by the member of the Madridista Community that incites violence, terrorism or aggression in sports venues or constitutes an act of manifest contempt for the people participating in the sporting event.

Likewise, it is reported that those advantages obtained from being a member of the Madridista Community are for personal and non-transferable use, and their resale or assignment to other followers is prohibited.

Failure to comply with these conditions entails the automatic loss of membership of the Madridista Community. If there is any suspicion of these behaviours, the competent authorities will be informed.

(d) Right to desist: The right to desist may be exercised by the member of the Madridista Community within a period of fifteen (15) calendar days, counted from the day of subscription to the Madridista Community, without the need to justify their decision and without any type of penalty.

To exercise the right of withdrawal, the member of the Madridista Community must notify Real Madrid C.F. that they wish to exercise their right to desist, through the means of contact indicated in Section 7 (“Madridista Service”).

4. ADVANTAGES AND/OR SPECIAL ADVANTAGES OF THE MADRIDISTA COMMUNITY

Real Madrid C.F. offers members of the Madridista Community the opportunity to enjoy a series of advantages (hereinafter, the “Advantages”) as well as access, and to enjoy additional promotions and raffles which may be carried out (hereinafter, the “Special Advantages”).

The Advantages and/or Special Advantages may be offered by Real Madrid C.F. or by its collaborating companies and/or sponsors that are part of the Madridista Community (hereinafter, the “Collaborating Companies”).

Real Madrid C.F. will notify the member of the Madridista Community through any communication channel of the Club (including electronic or digital means) of the Advantages and/or Special Advantages. In any case, the member of the Madridista Community will always have the option to modify or request the cessation of sending this type of communication in the subscription centre of their Private Area or through the means of contact detailed in Section 7 (“Madridista Service”), however, they will always have the information regarding the Advantages and Special Advantages in [https://www.realmadrid.com/en/legal/general-conditions-madridista-program-benefits].

In any case, these communications affect both the advantages of Real Madrid C.F. as well as advantages of its collaborating companies and/or sponsors, will always be sent by Real Madrid C.F., identifying, where appropriate, the entity that offers the advantage or special advantage without, therefore and in general, the transfer of the data of the member of the Madridista Community to its collaborators or sponsors.

Each of the Advantages and/or Special Advantages may have additional conditions, which will be made available to members of the Madridista Community, and may replace or complement these General Conditions.

4.1. Advantages and/or Special Advantages

The member of the Madridista Community will have access and will be able at any time to check the advantages and/or Special Advantages related to their modality on [https://www.realmadrid.com/en/legal/general-conditions-madridista-program-benefits].

4.2. Use and enjoyment of the Advantages and/or Special Advantages of the Madridista Community

To enjoy the Advantages and/or Special Advantages, the following will be required: (i) the identification of the member of the Madridista Community through the display of the physical or digital card together with the National ID card or through authentication while logging in through the corresponding identification data; (ii) and for the payment methods (Premium Madridista and/or Junior Madridista), to be up to date with payment of the corresponding annual fee. However, the enjoyment of Advantages and/or Special Advantages may be subject to additional requirements, of which the member of the Madridista Community will be informed sufficiently in advance.

The Collaborating Companies may demand other requirements related to their business dynamics.

Enjoyment of Advantages and/or Special Advantages may be subject to the restrictions that Real Madrid C.F. and/or its Collaborating Companies make available to the member of the Madridista Community. Merely by way of example but without limitation, these restrictions may be temporary, such as the maximum period for enjoyment; quantitative restrictions, such as limiting the number of members of the Madridista Community who can access Advantages and/or Special Advantages; restrictions related to the access channel, such as the availability of reservation telephone lines or any other restrictions of a similar nature, such as, for example, the preferential nature for the use of Members of Real Madrid C.F.

5. ABSENCE OF LIABILITY OF REAL MADRID C.F.

The member of the Madridista Community holds Real Madrid C.F. harmless of all liability in reference to:

(i) The veracity and accuracy of the information given by the Collaborating Companies, in particular, that relating to the Madridista Community, the Advantages and/or the Special Advantages.

(ii) Defects in the quality and efficiency of the provision of services and/or products, nor in the deficiencies of the services and/or products offered or provided by the Collaborating Companies within the framework of the Madridista Community.

Real Madrid C.F. will not be liable for any damages that the member of the Madridista Community may suffer as a consequence or on the occasion of the enjoyment or lack of enjoyment of the Advantages and/or Special Advantages.

The member of the Madridista Community must comply with the provisions of these General Conditions and, where appropriate, with the special warnings or instructions for use or enjoyment of the Collaborating Companies.

6.- PERSONAL DATA

Real Madrid C.F. will process your personal data for the following purposes:

• Management of the existing relationship with members of the Madridista Community.
• Provision of services and benefits associated to your Madridista Community membership.
• To provide you with personalized content based on your personal interests.
• Send communications to the Madridista Community members to keep them informed about our special events.
• Recover your Madridista membership in the event of any incidents related to your subscription.
• Exceptionally, to control the correct use of the Madridista Community, security purposes, legal advice and regulatory compliance.

In case you choose to subscribe as a Madridista Premium or Madridista Junior member, in addition to all the above purposes Real Madrid C.F. will process your data for the following purposes:

1. Management of the existing relationship with Payers of the Premium or Junior membership in case they paid for the fee but are not personally members of the Madridista Community.
2. To manage Club's accounting.

The personal data that we process have been provided to us by you personally, by your legal representative, in the case of minors by their parents or legal guardian, or by a third party.

The categories of data that we process are the following: identification data, contact data, data related to personal characteristics, economic, financial and transaction-related data, as well as, your interests, preferences and browsing and consumption habits on the Madridista Community platforms. In required exceptional cases we might process other types of information that could be relevant to any possible incident, investigation, or complaint. You must facilitate accurate and truthful data, Real Madrid reserves the right to exclude from any of their services those users who have facilitated false data, without prejudice of any legal action that may be taken. All members of the Madridista Community will be solely responsible for their false or inaccurate statements and for damages these might cause to Real Madrid C.F. or third parties. Your personal data will be treated with the degree of protection required by law to prevent any loss, alteration, unauthorised processing, or access.

To exercise your data protection rights, please send your request to our postal address: Avenida Concha Espina nº1, Madrid, Spain, CP 28036, or by email to oposicion@corp.realmadrid.com, you may obtain more information about the processing of your data in the Annex to these General Terms and Conditions or in our privacy policy at https://www.realmadrid.com/en/privacy-policy.



7. MADRIDISTA SERVICE

For any communication that is necessary with Real Madrid C.F., the member of the Madridista Community should address the following contact details:

Madridista Line Contact: +34 91.374.24.00

Madridista Email Contact:

• MADRIDISTA  madridistas@corp.realmadrid.com
• MADRIDISTA PREMIUM madridistas.premium@corp.realmadrid.com 
• MADRIDISTA JUNIOR  madridistas.junior@corp.realmadrid.com

There are claim forms available to any member of the Madridista Community. If you wish, you can request them at the postal address Avenida de Concha Espina, no. 1 in Madrid, Spain, 28036, by calling our Madridista Line, or at the email addresses established in the table above.

Last update: 6 July 2022


ANNEX TO THE MADRIDISTA COMMUNITY GENERAL TERMS AND CONDITIONS”

INFORMATION REGARDING THE PROCESSING OF PERSONAL DATA OF THE MADRIDISTA COMMUNITY OF REAL MADRID C.F.


REAL MADRID C.F. informs you with complete transparency about the processing of your personal data in the REAL MADRID C.F. Madridista Community (the Community), so you can clearly understand:

• Why we need to process your data.
• What data we may hold about you and for how long.
• Who we share it with.
• Which are your rights and how you can exercise them.

Who is responsible for the processing of your data?

The data controller is REAL MADRID C.F. (also REAL MADRID or "the Club"), whose register office is at Avenida de Concha Espina, nº 1, Madrid, Spain, 28036, NIF number G-28034718 and telephone number +34 91 374 24 00.
The Club will process your personal data in full compliance with current legislation on data protection. Your data will not be subject to exclusively automated decisions or profiling that could significantly affect you and it will not be used for any purposes other than those reflected in this document.

What exactly do we process your data for and on what basis?

We will process your data for the following purposes:

• To manage our relationship with you as a Madridista , as well as to comply with the General Conditions of the Madridista Community. In regard of personal data from any Legal representatives, Parents or Legal Guardians, that act on behave of someone else, we may process their data based on our legitimate interest to comply with the contractual relationship that binds us to the Madridista member they represent.
• In order to provide you with the services and advantages associated with your Madridista modality and to comply with the General Conditions of the Madridista Community, which includes:
• To identify you as a Madridista in any of the Madridista Community environments, as well as through your digital ID card.
• Receive official communications, newsletters, Club magazines and information about benefits you may enjoy based on your status as a Madridista. 
• Informing you and applying to you discounts and promotions.
• To provide you with personalized content based on your personal interests, for which we carry out a profiling process analysing your preferences, as well as your browsing and consumption habits within the Madridista Community to determine your interests. This processing is based on the Club's legitimate interest in getting to know your preferences and interests better so that we can make sure you enjoy your Madridista experience to the fullest. (See section "How do we carry out profiling?").
• Send communications to Madridista Community members regarding special events as we want to make them feel part of this great family, based on our legitimate interest in maintaining a respectful and close relationship with all Madridista members.
• To recover your Madridista status in case there is any incident related to your subscription, based on the legitimate interest we have in doing so and unless you object (which we would very much regret).
• Additionally, and only if the case arises, we will also process your data for control in the correct use of the Madridista Community and its platforms, security, legal advice and regulatory compliance, as it is necessary to satisfy our legitimate interest in the defence of our interests and rights, in the avoidance of behaviour against the Club´s internal codes and regulations and to comply with legal obligations applicable to us (auditing, compliance with criminal regulations, protection of personal data, regulations against violence, racism, xenophobia, and intolerance in sport.. etc.).

If you opt for a payment method, be it Premium or Junior , in addition to all the above purposes we will process your data for the following purposes:

1. Management of the existing relationship with Payers of the Premium or Junior modality in case they paid for the fee but are not personally members of the Madridista Community and in order to comply with the General Conditions of the Madridista Community.
2. For the management of the Club's accountancy, to comply with all legal, fiscal, and accounting obligations.

How have we obtained your data?

In most cases we will obtain your personal information directly from you, but we may also obtain your personal information from your legal representative, your parents or legal guardian if you are a minor, or in case you were a minor when you subscribed to the Madridista Community, or from someone else who wanted to gift you a Madridista card.

If you choose to register in the Madridista Community via social login, we will receive your details from the social network or platform you have chosen to register as a Madridista.

You should also bear in mind that if you store the digital card or coupons that we send you in the wallet of your mobile or electronic device, it will share with us the unique identifier that has been attributed to you, as well as if you use your card or coupon with any third parties. When you are configurating your wallet you will be able to authorise it to inform us when you are near the Santiago Bernabéu Stadium, our shops and other of our facilities, so that we can send you communications and notices (greeting or promotional) but only with your previous consent through the wallet.

On an extremely exceptional basis, we may receive other types of information from you through other sources, such as our complaints channel, witnesses, or competent authorities. But in no case will we keep information that we do not really need.

What categories of your data do we process?

We will process the following categories of personal data: Identification data (including your voice in the case of incidents communicated by telephone), contact data, personal characteristics (date of birth and contact language), economic (related to the means of payment used for the registration fee and renewals of payment methods ), Financial and transaction-related data (transactions made to obtain Club products and services or payment incidents), as well as your tastes and preferences and browsing and consumption habits in the areas of the Madridista Community.
Exceptionally, we may also process other personal information that can be relevant to any possible internal incident, investigation or complaint.

How do we carry out the profiling?

You should be aware that you provide us with data in very different ways: In the moment you register as a Madridista, if at that moment or in any other time you directly inform us about your tastes and preferences, in your private area, when you make use of the Madridista Community platforms (for example, browsing habits on the Real Madrid website or the official Real Madrid app or the purchases you make in the Online Store or in the Memorabilia site), when you use the interactive points or services of the Santiago Bernabéu Stadium or in any other official Real Madrid facilities.

All this information contains personal data about you and, in addition to this, we may obtain inferred data relating to your tastes, interests and habits (for example, your favourite players, frequency with which you attend matches, favourite items in the Shop).
With this information, we will be able assign you a specific profile and will be able to offer you services, experiences, and products much more in line with your preferences and interests, seeking to make your experience as a Madridista as personalised and unique as possible.
Please note that, in the event of any incidents related to the payment of the Madridista Junior subscription, we will keep your profile data, as well as the rest of your data, for a reasonable period of time until we can verify that the incident has been resolved.

We consider that this profiling results in an advantage that the Club offers you as a member of the Madridista Community, however, you may object to being subjected to this profiling at any time. Please see the section "What are your rights in relation to the processing of your data and how to exercise them".

How long will we keep your data?

We will keep your data for as long as you continue to be part of the Madridista Community and thereafter duly blocked, for the legally stipulated period for defence or filing of possible claims, and until the inspection, procedure or claim is definitively closed.
However, unless you object to this if you withdraw as a Premium or Junior Madridista, your minimum identification data will be kept for 15 years after withdrawing , so that, in case you wish to regain your membership, you can be assigned the same membership card number.

With whom do we share your data?

Within the context of the Madridista Community and for the purposes described above, we may share your personal data with the following entities and/or persons:

• Financial entities for the management of charges and payments.
• The data that identifies you as a Madridista is shared with our partners that manage the different platforms that make up the Madridista Community (such as Legends for the Online Store, Pursuit3 for Memorabilia,), and other partners with whom we have arranged benefits for the Madridista community, to ensure that you obtain all discounts and benefits. We will also share with these partners any other personal information that you indicate through the mechanisms that we provide for this purpose. For example, if you indicate that you want the payment method you use for your Madridista fee to be used for purchases in the Real Madrid Online Store
• Public Administrations, other Public Organisms and entities authorised by law, when required or necessary.
• Exceptionally with Courts and Tribunals or other dispute resolution bodies, such as Arbitration Courts and mediators, State Security Forces and Bodies and Notaries and Registrars.
• In the event that you give a Madridista card as a gift to someone else, we will be sharing with them that it was you who gifted them the card.

In addition, we may also share your data with our following providers, but only to the extend required to provide us with their service. We make sure that they take the same care as we do, that they apply high protection guarantees and that they can only use it for what is strictly necessary in relation to the purposes detailed above:

• Courier companies and management of postal shipments .
• Providers for data storage, ticket sales, processing of registrations, recoveries, communications, and management of the Madridistas database.
• Providers responsible for the management of raffles and contests.
• Printed and digital publications or communication platforms .
• Consulting and data analytics companies.
• Suppliers for accreditation in the application of discounts and processing of other advantages associated with your Madridista modality .
• Legal advice firms, solicitors, consultancy and/or auditing firms.

If you would like specific or more detailed information about any of these providers, you can request it through our contact point (please find the contact point at the end of this document).

Is your data processed outside the European Economic Area?

In relation to the purposes set out above, in most cases your data will not leave or be accessed from outside the European Economic Area, except for:

1. Our provider Microsoft Ireland Operations Limited, which may transfer your data to servers in the United States, a country that does not belong to the European Economic Area. For these transfers, the Standard Contractual Clauses approved by the European Commission are applied, which, after the pertinent evaluations, have been estimated to provide an adequate level of protection for your rights at the destination.
2. Our provider, Lava Inc. located in the United States, with whom we have set Standard Contractual Clauses approved by the European Commission, which after appropriate assessments, have been found to provide an adequate level of protection for your rights at destination.

If you would like further information regarding these Standard Contractual Clauses, you can make any request at our contact point (please find our contact point at the end of this document).

Exceptionally we may need to transfer your personal data to:

• Sports Organisations and other Clubs outside the European Economic Area (EEA), these transfers are necessary for the correct execution of the Madridista Community Conditions and/or for the execution in your interest of a contractual relationship between Real Madrid and the recipients of the data.
• Courts, Tribunals, Arbitration Courts and Mediators outside the EEA, these transfers are necessary for the formulation, exercise, or defence of claims.

What are your rights in relation to the processing of your data and how can you exercise them?

You have the right to obtain information about the processing of your data, to access them, to have them rectified or, where appropriate, deleted. In certain circumstances, you also have the right to limit the processing of your data, in which case we will only keep them for the exercise or defence of claims, to object to their processing and to their portability by transferring them to you or directly to another company that you designate.

You may also exercise your right to object for purposes based on a legitimate interest. In addition, in relation to the right to object to various types of communications, you can exercise this right directly and automatically through the Subscription Centre, where you can manage what kind of communications you wish to receive.

To exercise any of these rights, you can contact REAL MADRID C.F. at the postal address Avenida de Concha Espina, nº 1, Madrid, Spain, CP 28036, or by email at oposicion@corp.realmadrid.com.

We would also like to inform you that, if you consider that there has been any type of violation in relation to the processing of your personal data, you can file a complaint with the competent supervisory authority (in Spain “Agencia Española de Protección de Datos” or any other entity that replaces it in the future, for other European countries see here).

Contact point:

For further information, or for any other matter relating to the processing of your personal data, please do not hesitate to contact our Data Protection Office or our Data Protection Officer via:

Address: Avenida de las Fuerzas Armadas, 402, 28055, Madrid
E-mail: protecciondedatos@corp.realmadrid.com