IF YOU RECENTLY SIGNED UP ON www.realmadrid.com
Your username is the email address you provided during the sign-up process. The password is also that which you provided during the process.
If you do not remember your password, you may retrieve it by clicking on the 'Forgotten my password' link.
If you signed up on the former version of www.realmadrid.com, the data provided is no longer valid. Please sign up again.
 
IF YOU ARE A MEMBER
Your username is your Member number and your password is the six-digit PIN number you use regularly. We remind you that you should use you Member number, valid since February 2009, and the new six-digit PIN number sent to your physical address by post.
If you do not remember you six-digit PIN number, please call 912 02 96 37 in Spain or +34 912 02 96 37 if calling from abroad. You may also retrieve it by clicking on the 'Forgotten my password' link.

IF YOU ARE A MADRIDISTA OR FAN CLUB MEMBER
Your username is the same as your card number and your password, should it be the first time you access the page, is your date of birth (YYMMDD).
If your password has changed and you do not remember it, please call 902 22 11 44 in Spain or +34 902 22 11 44 if calling from abroad.